Terms of Use

Please read these General Terms and Conditions ("Agreement") carefully before using the platform.

If you do not agree with any provision of this Agreement, you are not permitted to register on the platform or to use the services offered on the website www.goldboosting.com (hereinafter referred to as the "Platform" or "Website"). By registering and using our services, you agree to this Agreement, our Privacy Policy, our Refund Policy, as well as any other documents explicitly incorporated by reference.

GoldBoosting GmbH reserves the right to update this Agreement at any time. Your continued use of the platform will be deemed as acceptance of any changes.

GoldBoosting GmbHAddress: Meininger Str. 24, 98597 Breitungen, GermanyCommercial Register Number: HRB 523356Register Court: Jena

Email: support@goldboosting.comWebsite: https://www.goldboosting.com

This Agreement is governed by the laws of the Federal Republic of Germany. Place of jurisdiction is the Local Court (Amtsgericht) of Meiningen.

General Overview

This Agreement governs the relationship between you as a user (hereinafter: "User"), whether acting as a buyer or seller (collectively referred to as "Parties", individually "Party"), and GoldBoosting GmbH ("GoldBoosting").

The Platform acts as an intermediary and escrow service for transactions between users by providing the necessary tools and services to conclude so-called "Deals." GoldBoosting solely acts as a facilitating entity that enables transactions, processes secure payments via the internal wallet system, provides the platform, and supports users in case of disputes.

GoldBoosting neither sells nor brokers its own services or digital content. All services offered via the Platform originate from independent providers and external service partners. The presentation of offers does not constitute a recommendation or endorsement by GoldBoosting.

This section defines the key terms used in these Terms and Conditions ("Agreement"), the Privacy Policy, the Refund Policy, and all other documents expressly referenced by GoldBoosting GmbH. Where helpful, examples and explanations are provided.

1.1. UserAny natural person who accesses the Platform, registers, or uses services, content, or features provided by GoldBoosting GmbH.The offer is therefore directed exclusively at consumers and not at commercial customers.

1.2. BuyerA user who purchases services or virtual goods from sellers via the platform. Buyers are entitled to purchase offers, manage their user account, and use funds in their account (including potential refunds to the original payment method).

1.3. Seller (also "Gold Supplier," "Coach," or "Booster")A user who has been granted the right by GoldBoosting GmbH to publish offers on the platform and to offer and sell services or virtual goods. To obtain and maintain seller status, the user must undergo an extended registration and verification process, including identity verification (KYC/eKYC). GoldBoosting may at any time request proof of VAT status (e.g., a valid VAT ID or comparable documents). Sellers must be taxable persons in their respective countries—such as legal entities, partnerships, self-employed persons, or otherwise tax-registered individuals. Users who cannot provide such proof are not permitted to act as sellers.

1.4. User Account (also "Profile" or "Account")A registered personal account that enables access to platform services, management of transactions, and secure communication. Users are responsible for the security of their login credentials.

1.5. Gaming AccountAn external account on third-party gaming platforms used by users for online games. GoldBoosting GmbH assumes no responsibility for the management or security of such accounts.

1.6. Seller ServicesDigital services, activities, or performances by a seller aimed at imparting knowledge, skills, or beneficial features to improve the buyer's gaming account.

1.7. Virtual GoodsMonetary-value virtual game items that a buyer can purchase via the platform.

1.8. GoldBoosting Services (also "Services")Services provided by GoldBoosting GmbH, including but not limited to hosting and operating the platform, facilitating transactions between users, and providing dispute resolution mechanisms.

1.9. WalletAn electronic credit account provided by GoldBoosting GmbH for processing transactions on the platform. This also includes a separate bonus account for virtual bonus points (Coins).

1.10. Bonus SystemA system of rules and procedures by which buyers receive bonus points ("GB Coins").

1.11. Bonus AccountA specifically created electronic account for each buyer to store GB Coins, which can be used to pay for seller services or virtual goods in accordance with the bonus policy. This account is separate from the main balance (fiat-based wallet).

1.12. GB CoinA virtual currency unit granted to the buyer under certain conditions as part of the bonus system and usable for partial payment of offers.GB Coins cannot be exchanged for monetary currency.

1.13. Cashback (GB Cashback)A reward in the form of GB Coins that buyers receive for completed purchases of services or virtual goods. The coins are credited to the bonus account and can be used for future purchases.

1.14. Special PromotionTime-limited campaigns by GoldBoosting GmbH to increase user activity, registration, or revenue. After the promotion ends, the associated rules become invalid unless expressly extended.

1.15. CommissionThe fee charged by GoldBoosting for providing the platform and brokerage services. The amount may vary depending on the transaction type or promotional campaign.

1.16. Payment MethodAny payment method accepted by GoldBoosting, including credit card, Apple Pay, Google Pay, Klarna, or payment via the bonus account. GoldBoosting reserves the right to modify or expand payment methods at its discretion.

1.17. OfferA proposal created by the seller for a transaction including a description, price, and delivery terms of a product or service. Descriptions are provided in English.

1.18. OrderThe buyer's express intention to accept an offer and purchase the related services or products.

1.19. DealA legally binding transaction between buyer and seller concluded via the platform in accordance with this Agreement.

1.20. SanctionsDisciplinary measures against users in case of violations of this Agreement. These include, for example, rating downgrades, fines, or (temporary/permanent) account suspensions.

1.21. End-User License Agreement (EULA)Terms of use for third-party software or games that users must comply with. GoldBoosting GmbH assumes no responsibility for their observance.

1.22. ChatThe platform's integrated messaging system, through which buyers, sellers, and the GoldBoosting team can communicate securely.

1.23. SubscriptionA recurring paid service that offers the user special features or extended usage options on the platform.

1.24. Refund PolicyConditions and rules for refunds or chargebacks, including deadlines, fees, and eligibility requirements.

1.25. Intellectual Property RightsAll intellectual property rights related to the platform, its software, content, and other materials, which are owned exclusively by GoldBoosting GmbH or its licensors.

1.26. KYC/eKYC"Know Your Customer" procedures for verifying user identities via documents such as ID cards and proof of address.

1.27. DiscountTime-limited or conditional price reductions for users, for example as part of special promotions. Validity, applicable offers, and restrictions may vary.

1.28. SurvivalProvisions of this Agreement that remain valid even after the termination of the contractual relationship, such as those concerning intellectual property, liability limitation, or dispute resolution.

1.29. User ContentContent created or uploaded by users on the platform, including usage rights and ownership regulations.

1.30. Confidential InformationProtection of confidential information exchanged between the parties via the platform.

1.31. Customer SupportThe GoldBoosting GmbH team and processes for supporting users, including assistance with account questions, technical issues, and general inquiries.

1.32. Personal DataAll information relating to an identified or identifiable natural person (e.g., name, contact data, IP address). Processing is carried out in accordance with the Privacy Policy and applicable data protection laws.

1.33. Brokerage ServicesTechnical, organizational, and operational services by GoldBoosting GmbH that enable, secure, and process deals between buyers and sellers. These include hosting, escrow functions, payment processing, and marketing tools. GoldBoosting does not acquire ownership of any offered virtual goods or services, nor does it define their terms or prices.

This section describes the requirements for creating a user account ("GoldBoosting Profile"), your obligations regarding the security of your account, the processing of personal data, and the procedures for identity verification (KYC/eKYC). These provisions apply to all users of the platform www.goldboosting.com ("Platform").

2.1. Creating a User Account

To gain full access to the platform and the services of GoldBoosting GmbH, you must create a user account ("Profile") and provide truthful, complete, and up-to-date personal data.

By registering, you confirm that all information provided is accurate and that you are legally capable of entering into binding agreements under applicable law.

By clicking "Register" and using the platform, you expressly agree to these Terms and Conditions, the Privacy Policy, and any other documents explicitly referred to.

If you do not agree with the terms of this Agreement, you may not register or use the platform.

Registration is subject to approval by GoldBoosting GmbH, which reserves the right to reject applications without stating reasons.

2.2. Age Requirement and Parental Consent

Use of the platform is strictly limited to adults (at least 18 years old) who are legally competent under applicable law.

Minors under 18 may only use the platform with the explicit consent of a parent or legal guardian.

All activities or transactions conducted by a minor user are deemed to be authorized and supervised by the guardian.

The guardian assumes full legal and financial responsibility for all actions, including any costs, fees, or obligations incurred.

In addition, the guardian agrees to ensure compliance with these Terms and the Privacy Policy by the minor user and indemnifies GoldBoosting GmbH from all claims, damages, or costs arising from any misuse by the minor.

2.3. User vs. Visitor

“Users” are registered individuals with an active profile.

Unregistered individuals or users with inactive profiles who merely view content on the platform are considered “Visitors.”

2.4. Applying as a Seller (Booster)

To obtain seller status, you must submit an application via the platform or a dedicated onboarding page, including your nickname, email address, date of birth, a copy of a valid official identification document (e.g., passport or ID card), and a description of the services or virtual goods you intend to offer.

Once the application has been successfully reviewed by GoldBoosting, you will be granted seller status and may publish offers on the platform.

GoldBoosting may at any time request proof of VAT liability (e.g., valid VAT ID or equivalent document).

If such proof is not provided within 14 days, GoldBoosting GmbH reserves the right to reject or suspend your seller status.

2.5. Processing of Personal Data

GoldBoosting is authorized to collect and process personal data such as nickname, email address, date of birth, official ID documents, tax identification number (tax ID), and other information necessary for identity verification.

Such data processing is carried out exclusively in accordance with the applicable General Data Protection Regulation (GDPR) and the company’s Privacy Policy.

Users have the right to access, rectify, delete, and restrict the processing of their personal data in accordance with GDPR.

2.6. KYC/eKYC Procedures

GoldBoosting reserves the right to conduct identity verification procedures under "Know Your Customer" (KYC) or electronic KYC (eKYC), particularly during registration, before major transactions, or in cases of suspected misuse.

These checks may be carried out directly by GoldBoosting or by authorized third parties.

You are obliged to provide complete and truthful information upon request, and to submit additional documents such as passport, driver’s license, or proof of address if necessary.

Failure to comply or submission of false information may result in the suspension or deletion of your profile.

GoldBoosting reserves the right to report suspicious activities to the competent authorities. All collected data is processed in accordance with GDPR and used solely for verification and compliance purposes.

The relevant KYC data will be automatically deleted after the account is deleted.

2.7. Duty to Cooperate in Verifications

By registering and using the platform, you agree to:

– provide accurate and complete information upon request,

– submit additional evidence or documents without delay,

– promptly notify any changes to your information.

Failure to meet these obligations, especially by providing false, incomplete, or misleading information, may lead to the suspension or termination of your account.

GoldBoosting may report suspicious activities to the relevant authorities.

2.8. Account Security

You are solely responsible for the confidentiality and security of your user account.

You agree to:

– use a secure and unique password,

– not share your login credentials,

– use the platform’s security features,

– promptly report any suspicious access.

GoldBoosting GmbH accepts no liability for any loss or damage resulting from unauthorized access due to negligence in account security.

2.9. Rejection of Terms

If you do not understand or agree to the terms of this Agreement, you may not create a user account or use the services of GoldBoosting GmbH.

2.10. Prohibition of Multiple Accounts

It is strictly prohibited to create or operate multiple user accounts (“multi-accounts”) simultaneously.

Any violation may result in the immediate suspension or deletion of all affected accounts and the loss of wallet balances associated with those accounts.

If there is a legitimate need for multiple accounts in exceptional cases, you must contact customer support in advance.

2.11. Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF)

GoldBoosting is subject to applicable regulations for the prevention of money laundering and terrorist financing.

You explicitly agree to fully cooperate with any audit procedures, including the submission of additional documents or information.

3. Relationship between the Parties and GoldBoosting – Rights and Obligations of Users

This section outlines the distribution of roles, responsibilities, and liability limitations of both users and GoldBoosting GmbH.

3.1. Role of GoldBoosting

GoldBoosting GmbH provides the platform solely as a technical and neutral intermediary to enable communication, negotiation, payment processing (including escrow function), hosting, marketing, and dispute resolution between buyers and sellers via the GoldBoosting Wallet.

GoldBoosting does not become the owner of any virtual goods or seller services offered on the platform. The platform does not formulate offer content, approve prices, or control the quality, legality, security, or actual fulfillment of the offers.

Each deal is concluded exclusively between the buyer and the seller; GoldBoosting is not a party to such agreements and assumes no liability for their outcome.

The presence of an offer on the platform does not constitute a recommendation or endorsement by GoldBoosting.

3.2. Responsibility of Users

Users may purchase, sell, or exchange seller services and virtual goods via the platform.

They are solely responsible for assessing the credibility of their contractual partners, negotiating contract terms, and reviewing the content of offers (e.g., descriptions, delivery conditions, etc.).

All transactions are carried out directly between users.

The suitability, legality, and lawfulness of each deal must be verified independently by the users, who are also obligated to comply with all applicable laws (e.g., fraud prevention, copyright).

3.3. Obligations and Representations of Sellers

Sellers agree to the following:

– All statements made in offers must be truthful, up-to-date, and legally compliant (including copyright and contractual obligations such as EULA requirements).

– Sellers must possess the necessary rights and authorizations to lawfully offer their services or virtual goods.

– Sellers agree to comply with all terms specified in their offers, especially regarding prices, delivery times, and any applicable bonus arrangements.

Failure to meet these obligations may result in sanctions, including:

– Downgrading of rating

– Fines

– Revocation of seller status

3.4. Prohibited Actions by Users

Users are strictly prohibited from:

– Engaging in fraudulent activities or using automated tools (e.g., bots) to manipulate the platform

– Circumventing the platform’s payment systems

– Reselling or transferring gaming accounts to third parties

– Publishing illegal, offensive, defamatory, pornographic, or harmful content

GoldBoosting reserves the right to remove such content without prior notice.

Violations may result in warnings, account suspension, or termination. GoldBoosting is entitled to withhold funds or impose fines if deemed appropriate.

3.5. Disclaimer of Liability by GoldBoosting

GoldBoosting assumes no responsibility for:

– The accuracy, legality, or reliability of user-generated content

– Delays, interruptions, or errors beyond its control

– User conduct or omissions in case of disputes

– The security of gaming accounts or personal data exchanged directly between users

– Damages caused by viruses, malware, or other malicious software resulting from misuse

– The functionality of third-party software, operating systems, browsers, or hardware

3.6. Seller Representations Concerning Intellectual Property

Sellers warrant that their services or offers do not infringe upon the rights of third parties, especially trademarks, names, or trade secrets.

By using copyrighted materials, sellers confirm that they have obtained the necessary licenses and permissions.

By accepting these Terms, sellers also confirm that they are authorized to create, distribute, or trade offers involving third-party rights.

3.7. Obligations Regarding Offer Descriptions

Sellers are entitled to publish all relevant information in their offer descriptions.

Such information must be accurate and include all delivery conditions and bonus promises.

Violations of this obligation may result in sanctions, in particular:

– Downgrading of rating

– Imposition of fines

All information published on the platform is legally binding and subject to this Agreement.

3.8. Third-Party Sanctions

Neither GoldBoosting nor the sellers are liable for bans or other sanctions imposed by third parties (e.g., game developers or publishers) on user accounts as a result of transactions conducted on the platform.

3.9. Deletion of Unlawful Content

GoldBoosting reserves the right to delete, edit, or remove unlawful, impermissible, or inappropriate content without prior notice—especially in the case of legal violations or breaches of applicable law.

3.10. Prohibition of Sharing or Transferring Gaming Accounts

Sellers are strictly prohibited from selling, transferring, or sharing gaming accounts with third parties.

Such actions are void and unenforceable against GoldBoosting.

3.11. Customer Support

GoldBoosting GmbH provides customer support to its users via the integrated chat on the platform as well as by email at: support@goldboosting.com

This section describes the interactions between users on the platform www.goldboosting.com, the process of a deal in several phases, and the rules regarding cancellations, refunds, and dispute resolution.

4.1. Communication Conduct

All interactions between buyers, sellers, and representatives of GoldBoosting GmbH must be respectful and professional.

Users are required to use the integrated communication tools of the platform (e.g., the GoldBoosting chat) for all correspondence to ensure security and traceability.

The communication tools provided by GoldBoosting are always end-to-end encrypted to ensure legal security standards.

4.2. Execution of Offers and Delivery

The seller delivers the agreed-upon seller services and/or virtual goods via the platform according to the terms of the respective deal.

This delivery must fulfill all agreed requirements, deadlines, and quality criteria as defined in the seller’s offer and the buyer’s order.

The seller is responsible for ensuring that the delivery meets the agreed specifications, while the buyer is obligated to review and confirm the delivery in a timely manner.

Each deal is concluded directly between buyer and seller. GoldBoosting merely acts as a technical intermediary, with no ownership or control over content, products, or services.

In case of deviations or non-performance, the buyer may initiate a dispute resolution procedure in accordance with Section 9.

4.3. Deal Process – Four Phases

4.3.1. “Ordered” Phase

The buyer places an order based on a published offer. The selection of additional options may adjust the base price and estimated delivery time.

By selecting and paying (via Wallet or GB Coins Wallet), the buyer fully and irrevocably agrees to the offer terms.

The seller may accept or reject the order. The deal becomes legally binding once the order is accepted.

Cancellation with a full refund is possible at any time during this phase, provided the seller has not yet accepted the order.

4.3.2. “In Progress” Phase

Once the order is accepted, the seller begins delivery. This must be completed within the agreed timeframe and according to the defined terms. The seller is obligated to coordinate with the buyer if necessary.

In case of significant deviations or violations of the deal, cancellation may be requested during this phase. Either the buyer or the seller may submit a request.

Refunds are processed in accordance with the Refund Policy and may take up to 14 days after review.

4.3.3. “Confirmation” Phase

After delivery, the seller must upload proof of the completed service (e.g., screenshot) via the sales dashboard.

The buyer must actively confirm the delivery (“Confirm Delivery”). If no action is taken by the buyer within 72 hours, the deal is automatically marked as completed.

4.3.4. “Completed” Phase

After confirmation or automatic approval, the deal is considered fully completed.

The payment is credited to the seller’s wallet. If applicable, GB Coins are credited to the buyer’s bonus account – provided the order was not disputed and was paid for with money.

4.4. Communication & Dispute Resolution

At all stages, users may:

– Communicate directly with each other via the GoldBoosting chat

– In case of problems, activate the dispute resolution button on the platform (see Section 9)

4.5. Cancellations & Refunds

Buyers may cancel their order at any time during the “Ordered” phase and will receive a full refund to their wallet.

After the order is accepted, cancellations or refunds are only possible through the refund procedure. This may take up to 14 business days.

If a chargeback is initiated after the deal is completed (via the payment provider), this may result in account suspension, fines, or additional sanctions.

4.6. Records

All communications, transaction details, order information, and delivery proofs are securely stored on the platform.

These records may be used in the context of dispute resolution.

GoldBoosting nonetheless recommends keeping personal copies of transactions for additional safeguarding.

4.7. Additional Usage Guidelines

Detailed instructions for using the platform and for interactions between buyers and sellers are available in the Help Section / Knowledge Base of GoldBoosting.

4.8. Refund Policy

The Refund Policy of GoldBoosting GmbH sets out in detail under which conditions users are entitled to a refund and what requirements must be met.

4.9. Abuse of Payment Systems

Users who unilaterally initiate a chargeback after the completion of a deal risk account suspension, fines, or other disciplinary measures.

This section describes the wallet system on the platform www.goldboosting.com, the transaction process, the escrow mechanism, and the conditions for managing and releasing funds.

5.1. Wallet Setup

Upon initiating their first transaction, a personal GoldBoosting Wallet is automatically created for each user.

Sellers receive a dedicated wallet for managing and withdrawing their earnings.

Buyers receive a wallet for making payments and a bonus account for storing GB Coins, which can be used within the bonus system.

GB Coins may be used for partial payments, provided the conditions of the bonus system are met.

GB Coins expire three years after being granted if not used.

5.2. Escrow Management

All funds deposited in the wallet or bonus account are held in escrow by GoldBoosting GmbH to ensure secure transactions.

The balances remain securely held until successful completion or automatic confirmation of the deal.

Upon successful completion:

– funds are released to the seller’s wallet,

– and any GB Coins are credited to the buyer’s bonus account.

In the event of technical issues or disputes, GoldBoosting will act according to the established procedures after reviewing the submitted evidence.

5.3. Consent to Escrow Processing

By using the platform, users expressly authorize GoldBoosting GmbH to act as an escrow agent in relation to payments.

Users agree to comply with all platform policies regarding the use of the wallet and bonus account.

5.4. Use and Withdrawal of Funds

Wallet balances may be used for multiple transactions and are not tied to a specific deal.

Once funds are available, they may be used for additional purchases.

Withdrawals from the wallet are subject to processing times, applicable withdrawal fees, and other conditions as published on the platform.

5.5. Delivery in Exchange for Virtual Credit

Sellers provide their services or virtual goods in exchange for virtual credit held in the buyer’s wallet.

The credit remains secured until the delivery is confirmed.

5.6. Wallet Security

GoldBoosting ensures the integrity and security of the wallet and bonus account.

In case of technical incidents such as hacking, unauthorized access, or data loss, a refund may be issued—provided the affected user can sufficiently demonstrate that the incident was not caused by their own negligence.

5.7. Retention Period for Seller Funds

Sellers may keep balances in their wallet for a maximum of 90 days. After this period, available funds must be withdrawn via a method offered on the platform (e.g., bank transfer).

Buyers must ensure that their wallet contains sufficient funds to fully cover the intended purchases.

5.8. Payment Service Providers and Fees

All payments and withdrawals are processed through authorized third-party providers.

Any applicable transaction or withdrawal fees are transparently displayed on the platform.

Sellers usually receive their balances monthly or upon request, subject to verification.

In case of failed transactions or chargebacks, additional fees or sanctions may apply.

5.9. Buyer Payment Obligation

Buyers are required to maintain sufficient funds or GB Coins in their wallet or bonus account to fully cover the cost of intended purchases.

5.10. Wallet Top-Up

Users can deposit funds into their wallet via their profile. When placing an order, the corresponding amount is automatically deducted from the wallet.

5.11. Purpose of Deposit

By depositing funds, the user acknowledges that they are not directly purchasing a specific product or service but rather transferring an amount to the virtual wallet.

This credit will only be used to pay for services as part of a confirmed deal.

This section outlines the rules for commissions, fees, payouts, refunds, and tax obligations related to transactions on the platform www.goldboosting.com.

6.1. Commissions for Brokerage Services

Upon successful completion of a deal, GoldBoosting GmbH charges the seller a sales commission for providing brokerage and platform services (e.g., platform access, payment processing, communication interfaces).

The base commission rate is generally 17% of the transaction amount. In special cases (e.g., certain offer types or promotional campaigns), an increased commission may apply.

Additional fees may be charged for optional features or special services.

The exact commission rates, additional fees, and any adjustments (e.g., based on average daily turnover or promotions) are transparently displayed on the platform.

For payouts, an additional payment system fee is charged. This is subject to German VAT (value-added tax) if the seller is liable for VAT. Commission billing is conducted in accordance with the requirements of the German VAT Act (UStG).

6.2. Commission Deduction

The commission is automatically deducted from the transaction amount before the funds are credited to the seller’s wallet.

Sellers may view a detailed breakdown of their commissions and fees at any time in their account transaction history.

6.3. Payouts to Sellers

Withdrawals from the GoldBoosting Wallet to a private bank account or other payment service provider chosen by the seller are subject to additional fees, which vary depending on the selected method.

The exact fees are stated on the platform. The following rates serve for illustrative purposes only:

– SEPA transfer (within the EU): 1.2%

– SWIFT transfer (international): 2%

– PayPal: 5%

– Cryptocurrencies (e.g., USDT, BTC, USDC): 5%

– Debit/credit card (e.g., VISA, Mastercard): 3%

The actual processing time, minimum payout amounts, and fee policies are based on the terms of the third-party payment providers and are available on the platform.

6.4. Tax Obligations and Compliance

GoldBoosting GmbH is required to comply with all tax regulations of the Federal Republic of Germany.

This includes, in particular, the proper recording, remittance, and documentation of VAT-related matters.

Sellers based in Germany or the EU must determine whether they qualify as VAT-liable entrepreneurs under § 2 of the German VAT Act (UStG). If so, they are obligated to properly declare and remit the legally owed VAT. This applies especially to digital services provided to consumers or businesses within the EU.

Users are solely responsible for fulfilling their tax obligations (e.g., income tax, VAT, trade tax) and for accurately reporting their revenues to the relevant tax authorities.

Upon request, the platform provides transaction-related records (e.g., account statements, payment confirmations, or transaction logs); however, these do not replace official tax documents or invoices as defined under § 14 UStG.

6.5. Refunds

Refunds are possible if seller services or goods were not delivered or significantly deviate from the description.

Refund requests are reviewed and processed within up to 14 business days in accordance with the Refund Policy.

No payment fees will be deducted from the refunded amount.

6.6. Chargebacks

If a chargeback is initiated by the buyer after a completed transaction (e.g., via PayPal or credit card provider), this may lead to account suspension or termination, as well as the imposition of additional fees.

Users are expressly requested to contact customer support before initiating a chargeback with external payment providers.

6.7. Pricing by Sellers

GoldBoosting acts solely as a technical intermediary and is not involved in pricing decisions.

All prices for seller services or virtual goods are set solely by the respective seller within their offer.

GoldBoosting does not review or influence these prices and assumes no responsibility for their appropriateness.

Where required by law, sellers act as the tax debtor and service provider and are responsible for independently collecting and remitting all applicable taxes to the competent tax authority.

7.1. Users’ Tax Responsibility

GoldBoosting GmbH acts solely as a technical intermediary for transactions between users.

Each user expressly acknowledges and agrees that they are independently responsible for fulfilling all tax obligations, particularly with regard to:

– VAT registration (e.g., registering as an entrepreneur under § 2 UStG),

– proper invoice issuance,

– tax filings and declarations,

– remittance of due taxes (e.g., VAT, income tax).

GoldBoosting GmbH assumes no liability or responsibility for the calculation, collection, or remittance of taxes related to user transactions—unless an explicit legal obligation for withholding or payment exists.

7.2. VAT on Brokerage Services

The commissions and fees charged by GoldBoosting GmbH constitute remuneration for brokerage services.

Whether and to what extent VAT (or a comparable indirect tax) is due depends on the seller’s place of business and tax classification (e.g., small business regulation, reverse charge mechanism).

Sellers are independently responsible for:

– fulfilling all tax obligations,

– properly declaring and remitting VAT where applicable,

– documenting the relevant transactions accordingly.

7.3. Tax Liability of the Seller

Sellers acknowledge and agree that they are solely responsible—within the framework of applicable tax laws—for all VAT and other tax obligations arising from offering and selling digital services or virtual goods via the platform.

The role of GoldBoosting GmbH is limited to:

– providing the payment infrastructure,

– and making transaction data available for the seller’s internal use (e.g., accounting, tax reporting).

GoldBoosting GmbH does not collect or remit taxes on behalf of sellers.

7.4. Documentation Obligation Towards Buyers

If legally required or upon a legitimate request by the buyer (e.g., for tax deduction purposes), sellers are obligated to provide complete tax-relevant documents on request, including but not limited to:

– proper invoices in accordance with § 14 UStG,

– receipts,

– tax confirmations or certificates,

– a valid VAT ID number, where applicable.

GoldBoosting GmbH is not required to review these documents or assume responsibility for their accuracy, completeness, or currency.

Sellers shall indemnify GoldBoosting GmbH against all costs, penalties, interest, or claims arising from missing or incorrect tax documents or from failure to provide valid tax information (e.g., VAT ID).

7.5. Proof of Tax Registration

To ensure proper application of tax regulations, GoldBoosting GmbH reserves the right to request suitable proof of tax registration from sellers, including:

– VAT ID (USt-IdNr.),

– business registration,

– certificate from the tax authority,

– other appropriate documents verifying tax status.

GoldBoosting GmbH is committed to ensuring that all interactions and transactions take place exclusively through the platform. Users expressly agree to the following provisions:

8.1. Use of Official Communication Channels

Users are required to use only the platform’s official communication functions (e.g., the integrated GoldBoosting chat) for all correspondence.

The platform is the sole permitted communication channel between buyers and sellers.

Users are prohibited from sharing contact information that enables direct communication outside the platform.

Likewise, it is prohibited to request, seek, or use such contact information—except for game-related information (e.g., in-game names or server details) used solely for the purpose of fulfilling the service.

8.2. Circumvention of the Payment System

Users are strictly prohibited from circumventing the platform’s official payment system, especially by:

– conducting direct payments between buyers and sellers outside the platform,

– using external payment methods for services or goods offered on the platform,

– attempting circumvention via third parties or by moving business outside the platform.

Such behavior constitutes a serious violation of these Terms and will result in immediate suspension or termination of the involved user accounts.

8.3. Monitoring to Protect Platform Integrity

GoldBoosting GmbH reserves the right to automatically monitor communication and transactions to detect and prevent circumvention attempts.

Users acknowledge and agree that such protective measures are necessary to maintain the platform’s integrity and security.

8.4. Consequences of Violations

Depending on the severity, a violation of the non-circumvention rules may result in:

– a warning,

– temporary suspension of the user account,

– permanent termination or blocking of the user account,

– in severe cases: reporting to the relevant law enforcement authorities.

This section governs the actions GoldBoosting GmbH may take in response to violations of these Terms, applicable laws, or agreed user obligations.

9.1. Grounds for Sanctions

GoldBoosting GmbH may take action against any user who:

– violates the provisions of these Terms or related policies,

– breaches contractual obligations,

– engages in abusive, fraudulent, or illegal behavior (e.g., insults, threats, or deliberate deception of other users),

– provides false or misleading information to GoldBoosting or other users,

– behaves in a manner that exposes GoldBoosting or third parties to legal risks or undermines trust in the platform,

– violates legal provisions or is subject to regulatory suspension.

In such cases, GoldBoosting GmbH reserves the right to terminate the user agreement and to suspend the user account either temporarily or permanently.

9.2. Types of Sanctions

In the event of violations of these Terms, platform policies, or applicable law, the following sanctions may be imposed:

– warnings,

– temporary suspension of the user profile,

– permanent termination of the user profile.

Payments to sellers may be withheld or refunded in whole or in part, especially in cases of:

– fraudulent behavior or violations,

– provision of false data or unjustified complaints,

– duplicate, faulty, or invalid transactions.

9.3. Sanctions for Non-Performance by Sellers

If a seller fails to deliver the agreed service or refuses to perform the contract, GoldBoosting may impose the following measures in particular:

– downgrade of the seller rating,

– full or partial refund to the buyer,

– revocation of seller status or limitation of functions,

– complete removal from the platform.

9.4. Contractual Penalty for Late Cancellation

If a seller cancels a deal shortly before the scheduled delivery time or refuses performance without justified reason, GoldBoosting may impose a contractual penalty of up to 16% of the order value. This amount will be deducted from the seller’s wallet.

If the balance is insufficient, a negative balance will be created and offset against future transactions.

9.5. Chargebacks by Buyers

If a buyer initiates a chargeback after a completed deal, GoldBoosting reserves the right to suspend or terminate the respective account and to impose additional fees or contractual penalties.

9.6. Transparency of Measures

All imposed sanctions will be clearly communicated to the affected user via the platform.

GoldBoosting accepts no liability for direct or indirect consequences resulting from such measures.

9.7. Cooperation with Authorities

GoldBoosting GmbH reserves the right to cooperate with law enforcement or regulatory authorities and to disclose relevant information in cases of serious violations or legal infringements, where legally permissible and necessary.

10.1. Processing of Personal Data

All personal data collected from users is processed in accordance with the Privacy Policy of GoldBoosting GmbH and in compliance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

The Privacy Policy is an integral part of this Agreement and explains in detail:

– what data is collected,

– how it is processed,

– and for what purposes it is used.

10.2. Data Subject Rights

Users have the right at any time to:

– access their stored personal data,

– rectification,

– restriction of processing,

– erasure,

– data portability, and

– object to certain processing activities.

The specific procedures for exercising these rights are described in the Privacy Policy.

10.3. Technical and Organizational Measures

GoldBoosting GmbH implements appropriate technical and organizational measures to protect personal data. These include, among others:

– SSL encryption,

– firewalls,

– regular security audits,

– continuous monitoring to protect against unauthorized access, loss, or disclosure of personal data.

10.4. User Responsibility

Users are solely responsible for securely storing their login credentials. They agree to notify GoldBoosting GmbH immediately if they suspect that third parties have gained unauthorized access to their user account or personal data.

GoldBoosting GmbH shall not be liable for damages resulting from a user’s failure to fulfill this duty of care.

10.5. Changes to the Privacy Policy

GoldBoosting GmbH may occasionally update its privacy practices and Privacy Policy. In such cases, users will be informed in accordance with legal requirements, and the updated version will be published on the platform.

Continued use of the services constitutes acceptance of the updated Privacy Policy.

10.6. Data Processing Outside of Germany

Users agree that their personal data may, in certain cases, be processed and stored outside their country of residence—solely in accordance with the GDPR and other applicable data protection laws.

This includes the use of service providers located within the EU and internationally, provided they maintain an adequate level of data protection (e.g., via EU adequacy decisions or standard contractual clauses).

11.1. Platform Provided “As Is”

The platform is provided in its current condition (“as is”). GoldBoosting GmbH endeavors to operate reliably and securely but makes no guarantee of continuous availability, error-free operation, or complete platform security.

Users acknowledge that temporary limitations, interruptions, or technical issues may occur and that GoldBoosting GmbH shall not be held liable for any inconveniences, losses, or damages resulting therefrom.

11.2. Limitation of Liability to Brokerage Services

GoldBoosting GmbH’s liability is expressly limited to the technical provision of brokerage services.

There is no liability for the content, quality, or outcome of services performed or digital goods delivered by third parties (particularly sellers).

11.3. User Responsibility

GoldBoosting GmbH is not responsible for compliance with End User License Agreements (EULA) or the legal admissibility of user offers.

All transactions are carried out at the users’ own risk. Buyers and sellers are expected to carefully review offers and assess their legality and appropriateness independently.

11.4. Indemnification by Sellers

Sellers agree to indemnify GoldBoosting GmbH and its directors, employees, and agents against all claims by third parties (including reasonable legal fees) arising from:

– infringement of copyrights, trademarks, or other third-party rights in connection with offered services or content;

– false or misleading information in the offer;

– violations of applicable law or this Agreement.

11.5. Indemnification by Buyers

Buyers agree to indemnify GoldBoosting GmbH against all third-party claims resulting from:

– violations of these Terms;

– breaches of legal provisions, third-party rights, or license conditions;

– unauthorized use of the platform or access to third-party accounts;

– actions or omissions that lead to disputes or damages.

11.6. Liability Limitation

GoldBoosting GmbH’s liability to the user is—where legally permissible—limited to the total amount of brokerage fees paid by the respective user in the last six (6) months.

This applies to all forms of damages, whether direct, indirect, incidental, or consequential—except in cases of gross negligence, willful misconduct, or where not permitted by law.

11.7. No Endorsement or Guarantee

The inclusion of offers on the platform does not constitute a recommendation or guarantee by GoldBoosting GmbH.

The acquisition and use of such offers are at the user’s own risk.

11.8. Conduct of Other Users

GoldBoosting GmbH assumes no liability for the conduct of other users on the platform.

Disputes, damages, or contractual breaches arising from transactions between users are subject solely to the agreements made between them.

11.9. Third-Party Content and Links

The platform may contain links to external websites or services.

GoldBoosting GmbH is not responsible for their content, privacy practices, or terms of use. Use of such resources is at the user’s own risk.

11.10. Use by Minors

If minors use the platform, this is subject to the express consent of their parents or legal guardians, who are liable for all claims or damages arising from such use.

11.11. Protection Against IP Violations

If third parties (e.g., game developers, rights holders) assert claims relating to infringements of intellectual property caused by a seller’s offer, the responsible seller agrees to fully indemnify GoldBoosting GmbH, including all judicial and extrajudicial costs.

11.12. Survival After Contract Termination

All provisions regarding disclaimers, indemnification, and limitation of liability remain valid even after termination of this Agreement.

11.13. Disclaimer in Cases of Circumvention

Violations of the non-circumvention rules (see Section 8), especially transactions outside the platform, lead to a complete disclaimer of liability by GoldBoosting GmbH.

No claims for refunds or damages will be accepted in such cases.

12.1. Ownership of Platform Content

All intellectual property rights related to the platform—including but not limited to trademarks, logos, designs, text, graphics, software, source code, and other content (hereinafter “GoldBoosting Content”)—are exclusively owned by GoldBoosting GmbH or its licensors.

This includes all updates, modifications, and enhancements.

12.2. Prohibition of Unauthorized Use

Users are expressly prohibited from copying, reproducing, modifying, distributing, publicly displaying, performing, or creating derivative works from GoldBoosting Content without prior written consent from GoldBoosting GmbH or the respective rights holder.

It is also prohibited to reveal or extract source code or underlying software components through reverse engineering, decompilation, or similar methods.

Violations may result in immediate termination of the user account and may have civil or criminal consequences.

GoldBoosting does not claim ownership of services or digital goods uploaded by sellers (e.g., in-game items, accounts, or boosting services). These remain the sole property of the respective seller or rights holder.

12.3. No Transfer of Rights

This Agreement does not transfer any intellectual property rights from GoldBoosting to the user.

All rights not expressly granted remain reserved by GoldBoosting GmbH or its licensors.

12.4. No Endorsement by Mention

The mention of products, brands, or service providers on the platform does not constitute a recommendation or endorsement by GoldBoosting GmbH.

Such references are for descriptive purposes only and do not establish a special relationship.

12.5. Handling Copyright Infringements

GoldBoosting GmbH complies with applicable copyright laws.

Users who believe their copyright has been infringed may file a formal notice in accordance with the Copyright Policy published on the platform.

Upon receipt of a valid notice, GoldBoosting will investigate and take appropriate action.

12.6. User Responsibility for Legal Violations

Users are solely responsible for violations of third-party rights.

GoldBoosting does not guarantee the legal compliance of user-generated content.

Users agree to indemnify GoldBoosting GmbH against all claims arising from such violations.

12.7. User-Generated Content Usage Rights

Users retain ownership of content uploaded to the platform (“User-Generated Content”).

However, they grant GoldBoosting GmbH a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, distribute, and publicly display such content for the purposes of operating, marketing, and developing the platform.

GoldBoosting does not claim ownership of user-generated content but reserves the right to remove or modify any content that violates these Terms or applicable laws.

12.8. Third-Party Trademarks and Content

All trademarks, logos, and intellectual property displayed on the platform remain the property of their respective owners.

Their inclusion does not imply any endorsement or partnership with GoldBoosting GmbH.

All rights to games or virtual goods remain with their respective owners (e.g., game developers).

12.9. Enforcement of Rights

GoldBoosting GmbH reserves the right to take legal action in response to violations of its intellectual property rights. This includes in particular:

– immediate suspension or deletion of user accounts,

– claims for damages against the violating user or involved third parties,

– preliminary injunctions to stop further violations,

– and reporting to authorities where a legal offense exists.

12.10. Survival After Termination

All duties and restrictions outlined in this section remain in full effect even after termination of the contractual relationship or use of the platform.

13.1. Definition of Force Majeure

A “Force Majeure Event” refers to an event or situation beyond the reasonable control of either party. This includes, but is not limited to: natural disasters, war, terrorism, sabotage, civil unrest, governmental orders or legislative changes, revolutions, uprisings, epidemics, pandemics, strikes, technical failures, and other comparable unforeseeable and uncontrollable circumstances.

13.2. Exclusion of Liability in the Event of Force Majeure

Neither party shall be liable for delays or failures to fulfill contractual obligations if such failures are due solely to a Force Majeure Event, provided that the affected party is not at fault and did not contribute to the cause.

13.3. Notification and Damage Mitigation

The affected party must promptly inform the other party in writing of the occurrence of a Force Majeure Event and provide appropriate evidence of its occurrence and its impact on contract performance.

The affected party shall also take all reasonable and economically justifiable measures to mitigate the impact and resume performance as soon as possible.

14.1. Amendments to the Agreement

GoldBoosting GmbH reserves the right to modify or supplement these Terms and Conditions at any time.

Unless a specific effective date is stated in the revised agreement, changes become effective 30 (thirty) days after publication on the platform.

Material changes will be communicated to users at least 30 days before becoming effective via appropriate channels (e.g., email, user account, or online chat).

Continued use of the platform after this period constitutes express acceptance of the revised Terms.

14.2. Archiving of Previous Versions

For the sake of transparency, previous versions of the Terms will be archived and made accessible via the platform.

14.3. User Responsibility

It is the user’s responsibility to keep their contact information up to date and to regularly review the Terms and Conditions.

Regardless of the termination or expiration of this Agreement, the following provisions shall remain in effect and retain legal force:

– Indemnity and limitation of liability,

– Intellectual property rights,

– and all other provisions that by their nature are intended to survive the contractual term.

16.1. Entire Agreement

These Terms, together with the Privacy Policy, Bonus Policy, and any other documents or policies expressly incorporated herein, constitute the entire agreement between GoldBoosting GmbH and the user regarding the use of the platform.

They supersede all prior and contemporaneous oral or written agreements, understandings, or representations on the subject matter.

16.2. Governing Law

This Agreement is governed exclusively by the laws of the Federal Republic of Germany, with consideration of applicable European Union regulations, in particular the GDPR, and other relevant legal standards for data protection, identity verification, and compliance.

16.3. Severability Clause

If any provision of these Terms is or becomes wholly or partially invalid, void, or unenforceable, the validity of the remaining provisions shall remain unaffected.

The invalid clause shall be replaced by a valid provision that most closely reflects the economic intent of the original.

16.4. Termination in Case of Breach

GoldBoosting GmbH reserves the right to immediately revoke the user’s access to the platform and deactivate their profile in the event of a breach of these Terms.

Upon termination, all rights granted under this Agreement shall expire.

16.5. No Corporate Relationship

These Terms do not create a partnership, agency, joint venture, employer-employee relationship, or franchise between GoldBoosting GmbH and the user.

Users are not authorized to enter into obligations or bind GoldBoosting GmbH in any legal manner.

16.6. No Consent – No Use

If the user does not agree to or understand these Terms, they are not permitted to create a user profile or use the services offered by GoldBoosting GmbH.

16.7. Use via Mobile Applications

If the user accesses the platform via a mobile application, additional specific terms of that app apply, particularly with regard to permissions, data processing, and updates.

16.8. Contact

For questions or concerns related to these Terms or the platform, GoldBoosting GmbH's customer support is available via email, contact form, or the website’s chat function.

Disputes will be handled in accordance with the procedures set forth in these Terms.

16.9. Reservation of Right to Modify

GoldBoosting GmbH reserves the right to unilaterally amend or supplement these Terms, the Privacy Policy, and other policies.

Users will be informed in a timely manner of any material changes.

The current version is always available on the platform.

Temporary or country-specific special conditions (e.g., for promotional campaigns) may be introduced by separate provisions.

16.10. Assignment of Rights

GoldBoosting GmbH is entitled to transfer all rights and obligations under this Agreement to third parties, provided this does not result in material disadvantages for users.

No separate user consent is required for such transfer.

16.11. Contract Language

The contractual language is German. Informal communication (e.g., via support or chat) may take place in other languages upon request.

In the event of discrepancies or interpretative conflicts between a translation and the German version, the German version shall prevail.

16.12. Regional Supplements

GoldBoosting GmbH reserves the right to publish specific regional supplements or appendices for certain countries or regions.

These become an integral part of these Terms for users residing in those jurisdictions.

For questions, concerns, or disputes related to these General Terms and Conditions, please contact the customer support team of GoldBoosting GmbH:

Email: support@goldboosting.com

Postal Address: GoldBoosting GmbH, Meininger Str. 24, 98597 Breitungen, Germany

https://goldboosting.com/downloads/AGBs_GoldBoosting_v04_12.07.2025.pdf